At Golden Tiger Casino our aim is to make your gaming experience enjoyable and exciting, while we fully support responsible gambling and believe this form of entertainment should be enjoyed with moderation and awareness.
We acknowledge the existence of gambling addiction, a disorder associated with a strong dependence on gambling, difficulty limiting the money or time spent playing, and which can have harmful repercussions not only for the player but also for their loved ones.
That is why we provide tools that limit, reduce or stop the gambling activities of our members upon request. In fact, each player has the ability to:
- Choose to suspend gambling for a specified period.
- Set a limit on the amount of NZ$ that may be deposited on a monthly, weekly or daily basis.
A request to reduce a deposit limit or to freeze an account will be processed as soon as it is received. However, increasing a deposit limit requires a 7-day waiting period. It is important to note that our staff have no control over these limits, which means they can only be modified or removed by the player.
If you are in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Am I wagering increasing amounts of NZ$ to achieve the same level of excitement?
- Do I hide from my loved ones that I gamble, or how much time and NZ$ I spend on it?
- Has gambling ever compromised or broken a relationship with someone close to me?
If you answered Yes to most of these questions, it may be time to consider using our tools to limit your play or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to discuss any gambling-related concerns. We will listen without judgment and will strive to provide every possible solution and assistance. Please feel free to contact us via live chat or by email at [email protected].
