It is the player’s responsibility to read and understand these bonus terms before taking part in any promotion. If necessary, the player may contact customer support by email or through the live chat.
What we refer to as a bonus or promotion may include free spins, any type of bonus, or any amount credited directly to your player account when a deposit is made.
Additional offers or special promotions may be presented and will be available on our promotions page. Where no extra conditions are specified, the general terms and conditions for our bonuses will apply.
1. How Cash and Bonus Balances Work
1.1 When a deposit is made, the deposited amount is placed into a “cash balance” and the associated bonus amount is placed into a “bonus balance”.
1.2 The amount in the cash balance may be requested for withdrawal at any time in accordance with the general withdrawal conditions (see 4. Withdrawals in the General Terms and Conditions of Use).
1.3 When a player has an active bonus, the cash balance will be used first, followed by the bonus balance.
1.4 Bonuses and any winnings derived from them become withdrawable once the bonus wagering requirements have been met. Progress towards meeting the bonus wagering requirements is visible in the “Balances” tab of your cashier.
2. Bonus Wagering Requirements
2.1 By default, the wagering requirement is 40 times the bonus amount unless otherwise stated in the promotional offer.
2.2 Only bets placed using the bonus balance count towards the wagering requirements of that bonus.
2.3 When the player fully satisfies the wagering requirements of the bonus, the bonus balance is automatically transferred to the cash balance.
2.4 If the player requests a withdrawal before meeting the wagering requirements, any active bonus and any pending free spins will be automatically cancelled.
2.5 Different games contribute at different rates towards wagering requirements. Slots contribute 100%, video poker contributes 20%, table games and live dealer games contribute 5%. Other games do not contribute towards wagering requirements.
2.6 The maximum period to meet bonus wagering requirements is 30 days. After this period, the bonus balance will be cancelled.
2.7 When a bet uses both the cash balance and the bonus balance, this is referred to as a “mixed bet”. In such cases, all winnings are credited to the bonus balance.
2.8 The maximum bet permitted when using a bonus is 10 NZ$ per spin. If the player wagers more than this amount, the bonus and any winnings will be cancelled.
3. Free Spins
3.1 Winnings from free spins are credited directly to the cash balance with no wagering requirements.
3.2 The withdrawal limit for winnings generated from free spins is 300 NZ$.
3.3 Free spins are valid for 7 days from the date of issue, unless otherwise stated in the promotional offer.
3.4 Deposits linked to free spins can only be withdrawn provided they have been wagered at least once on slot games.
3.5 Any withdrawal request cancels any free spins on the account that have not been activated by the player at the time of that withdrawal.
4. Jackpots
4.1 All jackpot amounts displayed on the site are for informational purposes only. The amount of each jackpot is shown in the game's designated display window once the game is launched.
4.2 When a jackpot is won, it is immediately reset on the site's server. This occurs in real time; however, the display may take a short while to update. Regardless of the amount shown in the game, the server-side jackpot amount at the moment of the win is the amount that will be awarded.
4.3 Any progressive jackpot payment equal to or exceeding NZ$50,000 may require an additional 14 days for processing.
5. General Bonus Rules
5.1 By participating in promotions and/or accepting bonuses offered by Golden Tiger Casino, the player acknowledges and automatically accepts the terms and conditions related to the offer or bonus as well as the general terms and conditions of promotions/bonuses listed on this page.
5.2 A player may receive a maximum of one (1) bonus per promotional offer unless otherwise stated in the terms and conditions of that promotion.
5.3 Bonuses and promotional offers are not combinable (unless otherwise indicated) and can only be granted once per person, per household, per residential address or per IP address.
5.4 Unless otherwise specified, the minimum deposit required to qualify for a bonus is NZ$10.
5.5 If a player is eligible to receive a bonus, the time limit to claim it is 24 hours. This period is 30 days for the welcome bonus only.
5.6 For free bonuses awarded outside any promotion, the maximum withdrawal permitted is 20 times the bonus amount.
5.7 The maximum withdrawal amount following receipt of a no-deposit sign-up bonus is limited to NZ$100
5.8 We reserve the right to cancel any bonus and associated winnings in cases of fraud or where the player has placed near-zero risk bets solely to meet the bonus wagering requirements.
5.9 Any winnings related to an illegitimate bonus may be subject to cancellation of the bonus and any related winnings.
5.10 Any manipulation of play such as employing the Martingale system, the Paroli betting system or bonus hunting (non-exhaustive list) is not permitted and may result in the cancellation of related winnings.
5.11 These practices may also lead to account suspension and/or removal of any promotional offers for the player.
5.12 Players also have the right to opt out of receiving bonuses. In that case, they must contact customer support before placing any bets and/or starting play to remove the current bonus and disable receipt and display of any future bonuses.
5.13 Players from the following countries are not eligible for our promotions: Finland, Sweden, Norway, South America and Central America (non-exhaustive list).
5.14 Golden Tiger Casino also reserves the right to modify, add or remove any information related to bonuses and promotions as well as the terms and conditions. In the event of a change, the date of the last update will be shown at the bottom of these terms and conditions.
5.15 We invite you to regularly check the bonus terms and conditions to see if they have been recently modified or updated.
5.16 The bonuses offered by Golden Tiger Casino are intended solely for players seeking entertainment. Abuse of bonuses or promotions is not permitted.
5.17 In the event of abuse, we reserve the right to cancel, suspend or block any player's account, as well as to cancel/revoke any ongoing gaming activity and refund the initial deposit.
5.18 Golden Tiger Casino reserves the right to prohibit a player from receiving our promotions at any time, for a defined or indefinite period, at the discretion of management.
5.19 In the event of a dispute, the decision made by the management of Golden Tiger Casino is final and binding.
